Tenant Handbook

Download PDF

Severe Weather and Natural Disasters

Water Interruption

A temporary interruption of the water supply may result in the disruption of building services. Without water, it is not possible to maintain sanitary conditions or building cooling systems. Additionally, water interruption limits the Fire Department’s ability to extinguish fires.



REMAIN CALM. Sound usually precedes earthquake motion by a split second. If you have developed the correct earthquake responses in your mind before a quake, this split second is enough time to activate your automatic reactions. If you stay calm, you will be better able to assess your situation. The rolling and roaring may terrify you, but unless something falls on you, the sensations probably won't hurt you. Try talking yourself through the violent motion phase. This will release stress and others may take courage and follow your reasoned restraint. Think through the consequences of any action you plan to take.  If indoors, get under a sturdy table or desk. If that is not an option, move to an inner doorway (the frame is a strong point). Brace yourself in an inside corner and away from any tall shelves, tall file cabinets, windows, glass, and mirrors.  Don’t be alarmed if the fire sprinklers go off.


Major Natural Disasters

Disasters and emergencies affecting large areas can sometimes develop quickly. Flash floods and earthquakes, for example, can strike with little or no advance warning. Perhaps the most basic thing to remember is to KEEP CALM. In the event of a disaster or emergency: Keep your radio or television set tuned to hear weather reports and forecasts (issued by The National Weather Service) as well as other information and advice that may be broadcast by your local government. Use your telephone only to report disaster events to the Lake Oswego Police Department or Lake Oswego Fire Department (depending on the nature of the emergency) and Property Management. If you tie-up phone lines simply to get information, you may prevent emergency calls from being completed. Stay away from disaster area. Follow the advice and instructions of authorities in charge.



By definition, a tornado warning is an alert by the National Weather Service confirming a tornado sighting and location. Keep a radio tuned in to hear whether the Weather Service will announce the approximate time of detection and direction of movement. In the Event of a Tornado Warning: REMAIN CALM. Stay away from the interior perimeter of the building and all exterior glass. Leave your exterior office and close the door. Go to an enclosed stairwell and move to basement level if time permits and it is safe to do so. Sit down in stairwell or core areas and protect yourself by putting head as close to your lap as possible, or kneel protecting your head. If you are trapped in an outside office, seek protection under a desk or sturdy table. Keep your own radio or television set tuned to a local station for updated information.





We invite you to learn how to implement your own emergency preparedness plans by using the resources from our PREP website.


Take advantage of additional training and resources to build your knowledge and preparedness. Sign in to Preparis to view the multimedia training presentations.


Become familiar with the life safety information specific to your building and location. Sign in to Building Safety Solutions to view the multimedia presentation that will help you in a crisis event.


Purchase first aid supplies and emergency provisions and sign up for CPR, FA, AED training on our custom order site with corporate pricing, product guidelines, and other tools.